As a Telesales Representative, you will make outbound sales calls to and receives incoming calls from customers and prospects.  You will promote products and services as directed, in order to achieve established sales goals. Customers may be assigned from a territory or by random queue allocations, as management directs.

JOB REQUIREMENTS
< High school diploma (some college courses preferred)
< 2-4 years inside telesales experience 
< Successful consultive product sales experience
< Proficient computer, verbal, written, time management, and work organization skills
< Ability to multitask
< Self-motivated and aggressive
< Enjoys the challenge of selling.

JOB LOCATION
Ramat Gan, Diamond Exchange Area.

As a Telesales Manager you will provide strong leadership, coaching and development to sales representatives. key responsibilities will include the following:

JOB DESCRIPTION
< Develop and implement strategic plans to exceed sales and profitability goals;
< Assume a lead role in the application of sales systems and reporting for the sales center, including proactive and in depth analysis of all performance metrics;
< Coordinate hiring, professional growth and development of all personnel;
< Continual refinement and coordination of Telesales coaching and training techniques;
< Conduct regular performance review sessions for associates;
< Creation, administration and implementation of Comfluence policies and procedures;
< Assume a key role in departmental morale, and the generation of positive satisfaction in survey results for the overall Telesales associates;
< Demonstrate a highly professional and positive attitude regarding all activities and interactions including internal and external communication, interpersonal relationships and teamwork;
< Lead by example and earn respect and loyalty of the sales center staff;
< Manage a 6–20 sales team;
< Respond to customers with urgency and sensitivity to balancing their needs with the needs of the company;

JOB REQUIREMENT
< Bachelor’s Degree or equivalent experience;
< Minimum of 7 years sales center or sales industry experience with 3 years managing sales associates preferred;
< Demonstrated strong leadership abilities and strategic planning;
< Exceptional problem solving, organization and planning skills;
< Exceptional written and oral communication skills, presentation skills a plus;
< Computer literacy a must (Word, Excel, PowerPoint, etc.); and
< Ability to perform at a high level with limited direct supervision.

JOB LOCATION
Ramat Gan, Diamond Exchange Area.